Absolutely! Our customer support team is ready to assist you. Feel free to reach out through our contact page or use the live chat feature on the platform for real-time assistance.
02
The produce grades used on Ample cover both human-grade and non-human grade food. We use Extra Class, Class 1 and Class 2 for human-grade food, based on the government's standard and general marketing standards (found here). We then have 2 grades for non-human consumable produce that can be sold as animal feed or go to anaerobic digestion to generate energy. These grades are called Feed Grade and AD (anaerobic digestion).
Please be aware that Feed Grade and AD are not suitable for human consumption.
03
Yes! Ample is free for buyers and sellers to access and browse, we just add a service fee to any sales that are made.
04
We are always looking for feedback and new ideas! Please use the feedback form to send us an idea
You can use Ample on your desktop PC, laptop, tablet or smartphone.
06
When you go to the Ample login screen, click on 'Forgot password?' and follow the prompts to reset your password.
07
You can update your personal details in 'My Account' once you log in. This is found in the drop down menu next to your profile picture at the top right of your screen.
